Forty-plus clients, two minimum structures, zero spreadsheets.

A growing money services business had its founder personally managing all invoicing in Mercury, tracking unpaid invoices in a spreadsheet, and calling delinquent clients by hand. Two different minimum structures, volume-based and fee-based, were tracked manually per client, with no automated link between contract terms and the billing schedule, and no unified view of payment status for the sales team.

1. 1Contract signed: signed contracts auto-forward from SignNow, AI extracts billing terms (setup fees, platform fees, minimums, renewal terms), and a human reviews via Slack
2. 2Setup and deposit: setup fee invoices send immediately via Mercury or Stripe, with configurable credit card fee pass-through, and payment confirmations post to a dedicated Slack channel
3. 3Monthly billing: usage data ingests from the daily ops spreadsheet, both minimum types are supported, shortfalls invoice automatically, and platform fees generate on schedule
4. 4Collections: an AI persona sends reminders on a customizable schedule by customer segment, Plaid bank monitoring detects direct ACH or wire payments and auto-reconciles them, and outreach logs to HubSpot
5. 5Reporting and rev rec: DSO is tracked per customer, revenue spreads per ASC 606, and SaaS metrics (MRR, churn, expansion, net retention) roll up into investor-ready dashboards

Revenue by state rolls up automatically for tax filings, no year-end compilation required, and every invoice traces back to the specific contract term it was generated from.