How do I undo a bank reconciliation in QuickBooks Online?

As the primary admin, go to Reconcile, select History by account, find the reconciliation to undo, and choose Undo from that period's Action menu. This permanently deletes the reconciliation's reports and attachments, so download anything you need first — the action can't be reversed.

By Zuny Fester, Head of Operations and Marketing

Reviewed by Zuny Fester

Published September 10, 2026Last reviewed September 10, 2026Editorial policy

Part of the payment reconciliation and cash application guide.

Who can do this	The primary admin (or an Accountant user via the client dashboard)
Where	Reconcile > History by account > Action menu > Undo
Irreversible?	Yes — reports and attachments for that reconciliation are permanently deleted
Before undoing	Download any reconciliation reports or attachments you need to keep

Undoing an entire reconciliation period

Sign in as the primary admin, go to Accounting then Reconcile, and select History by account. Locate the reconciliation period you need to undo, open its Action menu, and select Undo. QuickBooks shows a warning before confirming, because this permanently deletes the reports and attachments tied to that reconciliation — there's no way to recover them afterward, so export anything needed first.

Unreconciling a single transaction instead

If only one transaction needs to change rather than the whole period, it's usually better to open the account register, find the specific transaction, and change its status from reconciled (R) to uncleared, rather than undoing the entire period's reconciliation and redoing all of it.

Next step

Map the finance workflow with the most exposure and prove the automation path.

Bring the invoice, contract, payment reconciliation, or customer finance workflow you have to defend at audit. Loopfour can map the trigger, controls, integrations, and approval loop.

Book a workflow review

Checklist

Before undoing a QuickBooks Online reconciliation

Download the reconciliation report and any attachments first
Confirm you're signed in as the primary admin, or working through an Accountant user's client dashboard
Consider whether unreconciling a single transaction solves the problem instead
Document why the reconciliation is being undone before doing it

Frequently Asked Questions

Not directly through the Undo feature, which reverts the whole period — to change just one transaction, unreconcile it individually in the account register instead.

You need primary admin access to the company file, or access through QuickBooks Online Accountant if you're working on a client's books.

Re-reconcile the period as soon as the correction is made, rather than leaving the period unreconciled, so the books stay in a verifiable state.

Sources

Topic

Payment Reconciliation & Cash Application

Payment reconciliation is the process of proving that every dollar that hit your bank account is accounted for somewhere in your books — matched to a deposit, a payout, an invoice, or an explained var…

Diagnostic

What causes a bank reconciliation to not balance?

In order of likelihood: a transaction was entered twice or not at all, an amount was transposed or mistyped, a bank fee or interest payment was never booked, a deposit in transit or outstanding check wasn't accounted for, or the beginning balance itself was wrong because a prior period's reconciliation was never actually correct.

How-to

How do I do a bank reconciliation?

Compare the bank statement to your books for the same period, mark off every transaction that appears on both, and identify what's left: deposits in transit, outstanding checks, and any bank fees or interest not yet recorded. Adjust both balances for these timing items until the adjusted bank balance equals the adjusted book balance.