Common Errors
API errors and how to fix them
Common Errors
Authentication Errors
401 Unauthorized
Solution: Check that your API key is correct and included in the x-api-key header.
403 Forbidden
Solution: Verify your API key has access to the requested company/resource.
Rate Limiting
429 Too Many Requests
Solution:
- Wait for the rate limit window to reset (check
X-RateLimit-Resetheader) - Reduce request frequency
- Implement exponential backoff
Validation Errors
400 Bad Request
Solution: Check the details array for specific field errors.
Not Found
404 Not Found
Solution: Verify the resource ID exists and belongs to your company.